Skip to main content

My DramaFever Complaint

As a consumer, we like to receive exactly what it is we paid for, right?  Especially when it comes to having subscriptions to magazines or online media that are paid for either in advance for a year or whatever time that we choose to purchase.  And when our subscription goes wrong, you know that you take on a whole other attitude, right?

So here is my example of my attitude one beautiful day:

Okay, okay. . .so if you don't know, I am a huge Korean soap opera watcher!! I pay for a monthly membership on DramaFever. To watch it by either by my Kindle fire, desktop, laptop and/or tablet. I have got to have it more than me having to buy shoes. (Side bar: I am simply not a shopper that! When I see it then I will buy it!)

So, one day I came home from work and while I am settling down, of course, I do what most of us do, turn the news to see what happen today and what the weather will be like the next day.  Follow by Access Hollywood and depending on what day of the week it is most of us will turn the channel to find our favorite program. Look here, if “The Bang Theory” or “Empire” is not showing than there is no need to keep the television on.

Alright, so I turned on my desktop, got the Google chrome going, got DramaFever on the screen and now I am waiting for “The Return of Superman” to give the latest episode. (Sidebar: this Superman does not involve Clark Kent but little kids being bad at their cuteness!) I am 10 minutes into the show when a commercial comes on. I was like the what the Lee Mi Yoo is happening? I just knew that I had already paid my subscription and the next payment was not due for another week.

So, like any other angry consumer, what do you do? You either write or call to give them your complain, right?  Well, an angry me wrote a comment to whom it may concern and mine went like this to DramaFever:

I paid for my monthly subscription last month and I know that I have a week or two left before that next paid is due.  But today (5/2/2017) I am seeing commercials when I shouldn't.  What in the Kim Joon Young is going on?  Yes, today I had to again select my plan and I will be making sure that y'all are taking my payments.  Please do not make me pull a T.O.P. on y'all billing department. NO MORE COMMERICALS!! when y'all have a payment.

I was filled with emotions when I wrote it. COMMERCIALS!! The nerd of them!

But y’all after I got the auto reply that you get went send them a comment on their website and it goes to your email and I read it for myself. I was like they are going to think that I am fell off my damn rocking chair. I had to laugh at my own damn self! I can only image what they were thinking as they were reading my comment to them.  “This crazy lady here!!”

I am so grateful that DramaFever responded back in a timely matter with an answer to why I got commercials.  It was time to pay again. I really do need to pay more attention about how I balanced my check book when it comes to paying for online subscriptions.


Bottom line if that I really should catch myself before writing or calling with a complain. Except with Spectrum Cable, I really need to go upside their damn heads with some customer service acknowledge.

Comments

Popular posts from this blog

The Psychology of Communication

So I ran across this topic in Pinterest and I really had to stop what I was initially doing to read this article about the Psychology of Communication.  Y'all know that I am about to have fun with this, right?   Here are two words that most of us do not know how to use well: psychology (and Lord help us!) and communication (Our Father, give us, all those on this earth the understanding of having patience with ourselves as we form our words to correctly come out of our mouths . . . . ) In today's time our biggest problem is that we don't listen to understand before replying.  (Can I get an AMEN! up in here?) In today's time, our biggest problem is that before we speak we do not grasp the full understanding of what the other person is trying to communication to us. (Can I get another AMEN! up in here?) In today's time, our biggest problem is that we do not full express yourselves right to fully received a proper and correct response.  (I ...

June darling, where have you been?

Hello June. (doesn't it sound like that you are literally talking to a lady with that word as a name?) Okay, who is ready to sit outside, bar-b-que, and splask mosquitoes for the summer?  ME!!!! Who is ready to sit in the nail salon for an hour or two to get their pedicure done for the summer? ME!!! Have you ever notice that during the summer is when all the nail salons shops are packed with either an extend time or a sorry we booked time? Who is ready to try all to fresh and new summer salads?  When you get a plate, be sure to have one come this was as well. Who is ready to smell that beautiful sweet aroma of a bar-b-que pit followed by that make your noise chase that smell grilled bar-b-que ribs?  And you know the smell because huh from the gut, follow by a head shaking, shoulder scrunch, your mouth can already tasted it smell!!!  MEEE!!!! Who is ready to go to some of the those summer festivals and drink lots of beer?  ME!!!!! Now I got some da...

Coming in January!

Happy New Year Everyone! How many of you are happy that the Christmas holiday are over with? January is here now and it is time to start thinking about what we want to accomplish in 2016.  First let's acknowledge that it is 2016!  WOW!  The only thing I can remember about 2015 is my son accomplishments that I am so proud of him for.  Not one but two MOS in the US Army and is now living in Seattle for his new job.  He's adapting and I am praying for him to have much success while he is there. In 2015 we seen more event things that will specificity impact on our culture in the years to come.  U.S. has had to deal with the forth coming of racism between City Police and African Americans because of several shooting that were not necessary to use.  Because of this our nation has had riots that have gone beyond the extent of "How could you?" and "Why would you destroy your city like that?" ISIS has made itself know throw the world with some event...